Visitor Policy We understand how important the support of loved ones and friends is to patients, particularly during sensitive situations.
    For this reason, visitor exceptions will be made based on the criteria outlined below:

    • Pediatric outpatients under age 18 may have two (2) parent/legal guardians at their visit
    • OB patients may have one (1) support person (if needed) at their visit
    • Dependent patients with limited decisional or physical capacity may have one (1) person at their visit

    MemorialCare Strongly Encourages Masking When in Public
    • COVID-19 infections, hospitalizations, and deaths continue to increase in Orange County and Los Angeles County.
    We at MemorialCare strongly recommend you wear a face covering in public, wash your hands frequently and stay home when you are sick. Your actions save lives in our community.

    MemorialCare Safety Precautions
    • We are available to care for you through in-person primary care or urgent care visits as well as through video visits.
    To learn more about our safety measures in all MemorialCare locations please visit: MemorialCare Precautions

    Important Information for You
    • Your COVID-19 blood plasma dontation could help save lives. Visit Blood Plasma
    • If you have symptoms of COVID-19, such as fever, cough, and/or shortness of breath (which may appear 2-14 days after exposure), please call/inform your provider to receive more information before coming into the office or urgent care.
    • If you are feeling severely ill (for example, short of breath), you should go to the local emergency department or call 911.
    • People with non-emergency conditions such as minor respiratory illness should not go to the emergency room.

    Symptom Checker
    • Not sure where to seek care? Use our symptom checker to help guide you to the right level of care
    • Visit Symptom Checker embedded in our chatbot Memorialcare.org

    Local Resources for Questions about COVID-19

    • City of Long Beach Coronavirus Hotline: (562) 570-4636
    • Orange County Public Health Referral Line: (800) 564-8448
    • Los Angeles County Public Health Hotline: 2-1-1

  • Communicate with your doctor

    Get answers to your medical questions from the comfort of your own home
  • Access your test results

    No more waiting for a phone call or letter – view your results and your doctor's comments within days
  • Request prescription renewal

    Send a renewal request for any of your renewable medications
  • Manage your appointments

    Schedule your next appointment, or view details of your past and upcoming appointments
  • Coming Soon

    Beginning April 1st, 2020 the myChart support contact phone number and hours of operations will be changing. Patients and proxies can call 1-877-mymemcare (696-3622) for telephone myChart support between the hours of Monday - Sunday 7am - 7pm. Questions can also be sent to: myChartsupport@memorialcare.org

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