Long Beach residents: For additional information about Coronavirus, please contact
    the City of Long Beach Coronavirus Hotline at (562) 570-4636.

    Orange County residents: For additional information about Coronavirus, Orange County
    Public Health has created a Health Referral Line to take questions from the public about
    COVID-19. For inquiries, please call (800) 564-8448.

    Important information for you

    The 2019 novel Coronavirus (now called COVID-19) that started in China has now spread world-wide, and is appearing in high numbers in many countries. The U.S. is seeing an increasing number of cases in many states. We know from countries that have experienced a large number of cases that most patients, especially those that are younger and without other health issues, develop mild illness which resolves on its own. Medical care is supportive, meaning that there aren’t specific medications available to make it go away more quickly, so patients with mild illness are often able to manage this at home so as to prevent the spread to others.

    Information shows that some people are at higher risk of getting very sick from this illness. This includes older adults and people who have serious chronic medical conditions like heart disease, diabetes, lung disease, and other conditions that lower the immune system. If you are at higher risk for serious illness from COVID-19 because of your age or because you have a serious long-term health problem, it is extra important for you to take actions to reduce your risk of getting sick with the disease.

    If you develop fever, cough, and/or shortness of breath and:
    • Have traveled to one of the affected countries or states (see www.CDC.gov for updated lists), OR
    • have been exposed to someone known to have COVID-19, OR
    • have been exposed to someone who returned in the last two weeks from an affected area

    Please call /inform your provider of these symptoms before coming in to the office or urgent care. They will provide additional instructions.

    If you are feeling severely ill (for example, short of breath), you should go to the local emergency department or call 911. People with non-emergency conditions such as minor respiratory illness) should not go to the emergency room.

  • Communicate with your doctor

    Get answers to your medical questions from the comfort of your own home
  • Access your test results

    No more waiting for a phone call or letter – view your results and your doctor's comments within days
  • Request prescription renewal

    Send a renewal request for any of your renewable medications
  • Manage your appointments

    Schedule your next appointment, or view details of your past and upcoming appointments
  • Coming Soon

    Beginning April 1st, 2020 the myChart support contact phone number and hours of operations will be changing. Patients and proxies can call 1-877-mymemcare (696-3622) for telephone myChart support between the hours of Monday - Sunday 7am - 7pm. Questions can also be sent to: myChartsupport@memorialcare.org

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